Gio Pelle : FAQ

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How do I contact Gio Pelle? Toll-Free Phone Number: 800-428-1610 Local Phone Number: (317) 545-6196 Fax Number: (317) 543-3289 Email: customerservice@giopelle.com Permalink Where are you located? We are located at 7740 Records Street, Indianapolis, IN 46226Permalink What are your hours of operation? Our customer service department is available 8am to 6pm Monday through Thursday EST/EDT. 8am to 5pm Friday. You can place an order online at anytime.Permalink Does Gio Pelle accept credit cards? Gio Pelle accepts Visa, MasterCard and American Express.Permalink What should I do if my order does not arrive when expected? Call Gio Pelle toll-free at 800-428-1610 and we will have the package tracked.Permalink Is the paper work I received with my order an invoice? The paper work you receive with each order is not an invoice. This paper work is a picking ticket and includes an itemized list of the products shipped in each package. Please review this paper work to ensure that the products you ordered were shipped.Permalink My order was short when I received it. What should I do? If you receive what you believe to be an incomplete order, you have 48 hours from the time you receive the package to call Gio Pelle and make a claim. Call Gio Pelle toll-free at 800-428-1610 so we can investigate why your order was short.Permalink Who should I contact if I have a question about my bill or account? Call Gio Pelle's accounting department at 800-428-1610.Permalink Does Gio Pelle charge sales tax in the state I live? Gio Pelle charges sales tax in Indiana and Florida only.Permalink Can I place international orders? Yes. Please visit our International Customers Page for more information.Permalink

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